This Privacy Policy discloses the privacy practices for the TipCity websites (collectively, the “Website”). TipCity Inc., the provider of the Website (referred to as “us” or “we”), is committed to protecting your privacy online. Please read the following to learn what information we collect from you (the “User” or the “End User”) and how we use that information. If you have any questions about our privacy policy, please email us.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU
ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS
OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE
TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.
1. Changes to Privacy Policy
We may change this Privacy Policy at any time by posting the revised Privacy Policy
in the “Privacy Policy” section of the Website. The revised Privacy Policy is effective
immediately when posted on the Website. It is the responsibility of each User to
review the Website and the Privacy Policy periodically to learn of any revisions
to this Privacy Policy. Your continued use of the Website after the effectiveness
of such revisions will constitute your acknowledgment and acceptance of the terms
of the revised Privacy Policy.
2. Types of Information Collected and Uses of Collected Information
We collect two types of information about our Website Users: Personally Identifiable
Information and Non-Personally Identifiable Information.
Personally Identifiable Information. Personally Identifiable Information
is information that identifies a specific End User. When you engage in certain activities
on the Website, such as creating an account, ordering a product or service from
us or our partners, submitting content and/or posting content in discussion forums,
entering a contest or sweepstakes sponsored by us or our partners, filling out a
survey, posting a review, sending us or our partners feedback, requesting information
about our services, submitting an affiliate agreement, applying for a job, posting
a video or signing up for special offers from third parties through the Website
(collectively, “Identification Activities”), we may ask you to provide certain information
about yourself. It is optional for you to engage in an Identification Activity.
If you elect to engage in an Identification Activity, however, we may ask you to
provide us with certain personal information about yourself, such as your first
and last name, mailing address (including zip code), email address, telephone number
and date of birth. When you order products or services, we may also ask you to provide
us with your credit card number, expiration date and authentication codes or related
information. Depending on the activity, some of the information we ask you to provide
is identified as mandatory and some is identified as voluntary. If you do not provide
the mandatory information for a particular activity that requires it, you will not
be permitted to engage in that activity.
We use Personally Identifiable Information to provide products and services to you,
administer sweepstakes and contests, enhance the operation of the Website, improve
our marketing and promotional efforts, analyze Website use, improve our product
and service offerings, and to tailor your experience with third parties as provided
in Item 3 of this Privacy Policy. For example, if you send our customer service
an email we may use your comments and feedback to tell others about our services,
and may post your comment in our marketing materials or on our Website. In addition,
if you use our Website to send information or a product to another person, we may
store your personal information, and the personal information of any recipient.
We may use that other person’s contact information to allow him or her to view and
accept your gift or to allow the recipient to access the information you requested
we send. We may also use Personally Identifiable Information to troubleshoot, resolve
disputes, accomplish administrative tasks, contact you, enforce our agreements with
you, including our Website Terms of Use and this Privacy Policy, comply with applicable
law, and cooperate with law enforcement activities.
Non-Personally Identifiable Information. Non-Personally Identifiable Information
is information that does not identify a specific End User. This type of information
may include things like the Uniform Resource Locator (“URL”) of the website you
visited before coming to our Website, the URL of the website you visit after leaving
our Website, the type of browser you are using and your Internet Protocol (“IP”)
address. We, and/or our authorized Third Party Service Providers and Advertisers,
may automatically collect this information when you visit our Website through the
use of electronic tools like Cookies and Web beacons or Pixel tags, as described
in Items 4 and 8 of this Privacy Policy.
We use Non-Personally Identifiable Information to troubleshoot, administer the Website,
analyze trends, gather demographic information, comply with applicable law, and
cooperate with law enforcement activities. We may also share this information with
our authorized Third Party Service Providers and Advertisers to measure the overall
effectiveness of our online advertising, content, and programming.
3. Release of Personally Identifiable Information
We will not share your Personally Identifiable Information with other parties except
as provided below:
We may share your information with TipCity Merchants. From time to time,
we provide offers from particular merchants (referred to as “TipCity Merchants”)
who, as part of the offer, request information on TipCity customers who purchased
the offer. In those cases, we share some of your Personally Identifiable Information
with TipCity Merchants Sharing this Information will allow a TipCity Merchant to
market directly to you should they choose to do so. However, we will only share
Personally Identifiable Information with a TipCity Merchant if you engage in an
Identification Activity, and then only to the TipCity Merchant involved in that
Identification Activity. Please note that we will only provide a TipCity Merchant
your information with an opt-in notice to you, in which you will have a chance to
choose that TipCity not give the TipCity Merchant your personal information. We
specifically disclaim any responsibility or liability for the actions of such TipCity
Merchant. While we inform them that they are only permitted to communicate with
you for the purposes of the specific promotion with TipCity, we do not have any
responsibility for the actions of the TipCity Merchant, and the actions of the TipCity
Merchant are not in our control.
We may share your information with Authorized Third Party Service Providers.
We provide some of our services and products through third parties. These “Third
Party Service Providers” perform functions on our behalf, like sending out and distributing
our administrative and promotional emails. We may share your Personally Identifiable
Information with such Service Providers to fulfill orders, deliver packages, send
postal or email, administer contests or sweepstakes, remove repetitive information
on customer lists, analyze data, provide marketing assistance, provide search results
and links, process credit card payments, operate the Website, troubleshoot, and
provide customer service. We may also collect personal information from individuals
and companies (“Affiliates”) with whom we have business relationships and may have
to also share their information with Service Providers to accomplish our administrative
tasks. For example, when you order a service, we release your credit card information
to the card-issuing bank to confirm payment for the service and, if applicable,
release your address to the delivery service to deliver the service. Likewise, we
may release an Affiliate’s information to our bank to send out a payment. We encourage
TipCity Merchants and Third Party Service Providers to adopt and post privacy policies.
However, the use of your Personally Identifiable Information by such parties is
governed by the privacy policies of such parties and is not subject to our control.
We may share your information in a Business Transfer. As with any other business,
we could merge with, or be acquired by another company. If this occurs, the successor
company would acquire the information we maintain, including Personally Identifiable
Information. However, Personally Identifiable Information would remain subject to
this Privacy Policy.
We may share your information for our Protection and the Protection of Others.
We may also disclose Personally Identifiable Information when we believe release
is appropriate to comply with the law or a court order; enforce or apply this Privacy
Policy, our Website Terms of Use or other agreements; or protect the rights, property
or safety of the Website, its Users or others.
4. Release of Non-Personally Identifiable Information
We may disclose or share Non-Personally Identifiable Information with Partners,
Affiliates and Advertisers. For example, we may share aggregated demographic information
(which does not include any Personally Identifiable Information) with “Third Party
Advertisers” or “Third Party Advertising Companies” and other parties as provided
below.
We use Third Party Advertising Companies to serve ads when you visit our Website.
These companies may use Non-Personally Identifiable Information about your visits
to this and other websites in order to provide, through the use of network tags,
advertisements about goods and services that may be of interest to you. Some of
these Third Party Advertising Companies may be advertising networks that are members
of the Network Advertising Initiative (“NAI”). If you would like more information
about any NAI member company, or you would like to opt-out of targeted advertising
from any NAI member company, click here:
http://www.networkadvertising.org/consumer/opt_out.asp
We also use Third Party Service Providers to track and analyze Non-Personally Identifiable
usage and volume statistical information from our Users to administer our Website
and constantly improve its quality. We may also publish this information for promotional
purposes or as a representative audience for Advertisers. Please note that this
is not Personally Identifiable Information, only general summaries of the activities
of our Users. Such data is collected on our behalf, and is owned and used by us.
5. Updating and Correcting Information
We believe that you should have the ability to access and edit the Personally Identifiable
Information you provide us. You may change any of your Personally Identifiable Information
by sending us an email at
info@tipcity.com. Please indicate your name, address and email address,
and what information you would like to update when you contact us.
We encourage you to promptly update your Personally Identifiable Information if
it changes. You may ask to have the information on your account deleted or removed;
however, because we keep track of past transactions, you cannot delete information
associated with past transactions on the Website. In addition, in may be impossible
for us to completely delete all of your information because we periodically backup
information.
6. User Choices on Collection and Use of Information
As discussed above, you can always choose not to provide information, although it
may be required to engage in a certain activity on the Website.
As a condition of purchase of our products and services, we will send you Administrative
and Promotional emails. We will send you information regarding your account activity
and purchases as well as updates about our products and promotional offers. You
cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User’s
activity on the Website, and include emails regarding a particular User’s account,
requests or inquiries, and purchases of products and services. In contrast to Administrative
Emails, however, you do have a choice with respect to Promotional Emails. Promotional
Emails advertise our products and services, including exclusive sales and other
offers, and/or the products and services of our Advertisers and Affiliates. If you
do not want to receive Promotional Emails from us, you may elect to opt-out of receiving
Promotional Emails at any time after registering by e-mailing us at
info@tipcity.com, or by writing
to us at the address contained herein. When contacting us, please indicate your
name, address, email address, and what Promotional Emails you do not want to receive.
7. Security of Information
We take security seriously and take numerous precautions to protect the security
of Personally Identifiable Information. You can access your Personally Identifiable
Information on our Website through a password and your email address. This password
is encrypted. We recommend that you do not share your password with anyone. In addition,
your Personally Identifiable Information resides on a secure server that only selected
personnel and contractors have access to. We encrypt certain sensitive information
using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable
Information is safe as it is transmitted to us.
Unfortunately, no data transmission over the Internet or any wireless network can
be guaranteed to be 100% secure. As a result, while we employ commercially reasonable
security measures to protect data and seek to partner with companies which do the
same, we cannot guarantee the security of any information transmitted to or from
the Website, and are not responsible for the actions of any third parties that may
receive any such information.
8. Data Tracking
Cookies. To facilitate and customize your experience with the Website, we
store cookies on your computer. A cookie is a small text file that is stored on
a User’s computer for record-keeping purposes which contains information about that
User. We use cookies to save you time while using the Website, remind us who you
are, and track and target User interests in order to provide a customized experience.
Cookies also allow us to collect Non-Personally Identifiable Information from you,
like which pages you visited and what links you clicked on. Use of this information
helps us to create a more user-friendly experience for all visitors. In addition,
we may use Third Party Advertising Companies to display advertisements on our Website.
As part of their service, they may place separate cookies on your computer. We have
no access to or control over these cookies. This Privacy Policy covers the use of
cookies by our Website only and does not cover the use of cookies by any Advertiser.
Most browsers automatically accept cookies, but you may be able to modify your browser
settings to decline cookies. Please note that if you decline or delete these cookies,
some parts of the Website may not work properly.
Other Tracking Devices. We may use other industry standard technologies like
pixel tags and web beacons to track your use of our Website pages and promotions,
or we may allow our Third Party Service Providers to use these devices on our behalf.
Pixel tags and web beacons are tiny graphic images placed on certain pages on our
Website, or in our emails that allow us to determine whether you have performed
a specific action. When you access these pages or open or click an email, pixel
tags and web beacons generate a Non-Personally Identifiable notice of that action.
Pixel tags allow us to measure and improve our understanding of visitor traffic
and behavior on our Website, as well as give us a way to measure our promotions
and performance. We may also utilize pixel tags and web beacons provided by our
Affiliates and/or Marketing Partners for the same purposes.
9. Privacy Policies of Third Party Websites
This Privacy Policy only addresses the use and disclosure of information we collect
from you. Other websites that may be accessible through this Website have their
own privacy policies and data collection, use and disclosure practices. If you link
to any such website, we urge you review the website’s privacy policy. We are not
responsible for the policies or practices of third parties.
10. Miscellaneous Privacy Issues
Children. Minors under the age of 18 may not use the Website. We do not collect
or maintain information from anyone known to be under the age of 18, and no part
of the Website is designed to attract anyone under the age of 18. TipCity does not
sell products for purchase by children. In certain instances, we sell children's
products for purchase by adults. If you are under 18, you may use TipCity only with
the involvement of a parent or guardian.
Public Areas. We may provide areas on our Website where you can publicly
post information about yourself, can communicate with others, or can review products,
restaurants, and submit media content. This information may be accessible by other
consumers and companies and may appear on other websites or web searches, and therefore
this information could be read, collected, and used by others. For example, if you
post your email address along with a public restaurant review, you may receive unsolicited
messages. We have no control over who reads your postings or what other users may
do with the information you voluntarily post, so please use caution when posting
any personal information.
Notice of Privacy Rights to California Residents. California law requires
that we provide you with a summary of your privacy rights under the California Online
Privacy Protection Act (the “Act”) and the California Business and Professions Code.
As required by the Act, we will provide you with the categories of Personally Identifiable
Information that we collect through the Website and the categories of third party
persons or entities with whom such Personally Identifiable Information may be shared
for direct marketing purposes at your request. California law requires us to inform
you, at your request, (1) the categories of Personally Identifiable Information
we collect and what third parties we share that information with; (2) the names
and addresses of those third parties; and (3) examples of the products marketed
by those companies. The Act further requires us to allow you to control who you
do not want us to share that information with. To obtain this information, please
send a request by email or standard mail to the address found below. When contacting
us, please indicate your name, address, email address, and what Personally Identifiable
Information you do not want us to share with Affiliated Businesses or Marketing
Partners. The request should be sent to the attention of our legal department, and
labeled “California Customer Choice Notice.” Please allow 30 days for a response.
Also, please note that there is no charge for controlling the sharing of your Personally
Identifiable Information or requesting this notice.
11. Contacting Us
Whether you’re a new or loyal customer, restaurant owner, marketer, publisher, media
member or job seeker we’d like to stay connected and want to hear from you!
For Customers: Customer Service Inquiries |
info@tipcity.com